Coaching Insights

I used to think leadership was about having the right answers. Make the tough calls. Know your industry. Execute flawlessly. Check, check, check. But somewhere along the way—probably around the third or fourth time I watched a brilliant strategist completely alienate their team—I realized: Technical skills get you in the room. Emotional intelligence keeps you there. And more importantly, it determines whether people actually want to follow you. What Emotional Intelligence Act